Privacy policy

Khana Khaloo – Privacy Policy

Effective Date: [Insert Date]

Khana Khaloo values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our food delivery services.


1. Information We Collect

We may collect the following information when you use the app:

  • Personal Information: Name, phone number, email address, delivery address.

  • Payment Information: Bank/credit card details or other payment method details (securely processed by third-party payment providers).

  • Device Information: IP address, device ID, operating system, and location data (for delivery purposes).

  • Order Information: Items ordered, preferences, delivery notes, and feedback.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate order updates, promotions, and offers.

  • Improve our app’s performance and user experience.

  • Prevent fraud, unauthorized access, or misuse of services.

  • Comply with legal requirements when necessary.


3. Information Sharing

  • We share your information only with trusted restaurants, chefs, delivery staff, and payment partners to fulfill your order.

  • We do not sell or rent your personal data to third parties.

  • Information may be shared with law enforcement if required by law.


4. Data Security

  • Your data is protected using secure servers, encryption, and strict access controls.

  • Despite our best efforts, no method of transmission over the internet is 100% secure. Use the app at your own risk.


5. Cookies & Tracking

  • The app may use cookies and tracking technologies to enhance user experience, analyze traffic, and provide personalized offers.

  • You can disable cookies in your device settings, but some features may not work properly.


6. User Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of promotional messages at any time.

  • Request details of the information we store about you.


7. Account Deletion

  • Users can request account deletion by contacting our support team.

  • Some records may be kept for legal, tax, or fraud-prevention purposes.


8. Third-Party Services

  • Our app may contain links to third-party services (restaurants, payment gateways, etc.).

  • We are not responsible for their privacy practices. Please read their policies separately.


9. Changes to Privacy Policy

  • Khana Khaloo may update this Privacy Policy at any time.

  • Users will be notified of significant changes via app notifications or email.


10. Contact Us

For questions or concerns regarding privacy, contact us at:
📧 Email: info@khanakhaloo.com
📞 Phone: [Insert Phone Number]
🏢 Address: [Insert Office Address]